Desktop Engineer - Convergys Hiring Freshers

Experience : 0 - 1 Years

Location : Delhi/NCR

Industry Type : IT-Hardware & Networking

Functional Area : IT-Support, Telecom, Hardware

Job Description

- Taking internal calls and doing basic troubleshooting in terms of connections and boot process with Remote Troubleshooting

- Assist all end users with general computer operation and desktop application software questions and problems

- Receive; analyze; monitor and resolve PC; telephone; and network problems

- Responsible for appropriately staging, dispatching, and escalating problem related issues to technical specialist

Desired Candidate Profile

- The candidate should be a graduate

- Good oral and written communication skills

- Willing to work in night shifts

- Should have done a computer course